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  1. Relais & Châteaux
  2. Gift collection

Gift collection

Discover how Relais & Châteaux gifts work

  • How can I extend or exchange my gift?
  • How can I learn more about your gift certificates?
  • How can I learn more about your gift boxes?
  • Where can I find the 14-digit code of my gift?
  • How can I check the validity date of my gift?
  • What’s included in my gift and how can I check?
See all 7 articles

Purchase a Relais & Châteaux gift

  • What should you know about our 2026 gift collection?
  • How can I place an order for e-certificates and receive them all at once?
  • How can I pay for my order?
  • Do I have to pay customs duties for a delivery outside the European Union?
  • How can I track the delivery of my parcel?
  • How can I choose delivery options for my gift boxes?
See all 13 articles

Check the booking conditions for a Relais & Châteaux gift

  • How can I make a reservation using my Relais & Châteaux gift?
  • What are the booking conditions when using my gift?
  • Can I combine special offers when booking with my gift?
  • Can I use multiple gifts for the same stay?
  • How do bookings work with Relais & Châteaux gifts issued in different currencies (euros, dollars, pounds sterling, swiss francs)?

Other Questions

  • Can I use ANCV checks (paper version) as well as KADEOS checks or cards to purchase a Relais & Châteaux gift? Who should I contact for assistance?
  • How can I contact the Gift Service?
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