Guest Recognition Programme

GENERAL

• What is the Relais & Châteaux Guest Recognition Programme ?

RESERVATIONS

• What is the purpose of providing my Relais & Châteaux Guest Number every time I book?
• My stay or restaurant booking does not appear on my personal online account, why is this, and what can I do ?

PERSONAL DATA

• Can a property directly update information on my profile if I ask it to do so during my stay ?
• Is my stay history taken into account by Relais & Châteaux ?
• How does the property in which I will be staying access my travel and cuisine preferences ?

BENEFITS

• What are the benefits reserved for guests who have subscribed to the Relais & Châteaux Guest Recognition Programme ?
• How can I make sure that I will be recognised during my next stay ?

REGISTRATION

• Where can I retrieve my Relais & Châteaux Guest Number ?
• How can I register for the Relais & Châteaux Guest Recognition Programme ?