In order to be recognised by the properties you will visit during your next stay or culinary experience, it is important you provide your Relais & Châteaux Guest Number at the time of booking, and that you provide it upon your arrival at the property.
We would like to remind you that the special attention given by the property during your visit can only be provided if your booking has been made via:
- the Relais & Châteaux Concierge Service by telephone,
- the website relaischateaux.com, when you are logged into your account,
- the Relais & Châteaux property directly by telephone or on its website, provided you have clearly indicated that you are a member of the Relais & Châteaux Guest Recognition Programme,
- physical travel agencies, provided you have indicated that you are a member of the Relais & Châteaux Guest Recognition Programme,
Consequently, no booking made by any method other than those stated above (such as online travel agencies like Booking.com, Expedia, etc.) will enable you to be recognised and received as a guest registered in the Relais & Châteaux Guest Recognition Programme.
Finally, in order to be able to offer you the best welcome for each of your stays, we advise you to fill in or regularly update your personal information and stay and cuisine preferences, on your online account.
To log into your account, please click here.