Corporate gifts

Placing an order

• How can I get a quote or a pro forma invoice ?
• Can I benefit from specific advantages as a travel agency, incentive agency, or works council (CSE) ?
• How can I contact the sales team ?

Commercial activities and customization

• What is the procedure to request a call back from a sales advisor ?
• I am organizing a contest: how should I proceed ?
• Is it possible to customize gifts ?
• Can I add a message to my order ?
• Can I include a professional logo in the accompanying message ?

Payment Methods and Invoicing

• What are the different payment methods ?
• How can I get my invoice ?
• How can I modify my invoice ?
• How can I obtain a bank account details document (RIB) or a company registration certificate (KBIS) ?
• How can I obtain a completed supplier form ?

Delivery

• What are the customs fees for a delivery outside the European Union ?
• How can I track the delivery of my order ?
• Which carrier(s) do you use ?
• Can my order be delivered to multiple delivery locations ?